2020年7月28日

RAC0225: Sending the test mail failed troubleshooting

RAC0225: Sending the test mail failed troubleshooting

Integrated Dell Remote Access Controller 9  (iDRAC)  SMTP test mail fail, error message:
RAC0225: Sending the test mail failed.

Check mail relay server log (sendmail):

[iDRAC IP] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA


Solved:
After iDRAC is upgraded to version 4.00.00.00, you may stop receiving encrypted email alerts from iDRAC, if the external email server does not support encryption. iDRAC firmware version 4.00.00.00 introduces a user-selectable encryption option and the default protocol is StartTLS. 

To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None



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